Shake Shack, once known as an “anti-fast food” chain, has embraced the fast lane with its drive-thru expansion across the United States. In this guide, we explore every aspect of Shake Shack’s drive-thru journey, the strategy behind it, benefits for customers, and future plans.
Overview: From Fine Casual to Drive-Thru Fast
Shake Shack started as a hot dog cart in New York and grew into a premium fast-casual chain. Known for fresh ingredients, premium burgers, and a dine-in experience, the brand had long resisted fast-food norms like drive-thrus.
But times are changing.
Why the Shift to Drive-Thru?
- Increased demand for convenience during the pandemic.
- Growth in suburban locations where drive-thrus are standard.
- Competitive pressure from Chick-fil-A, McDonald’s, and Five Guys.
- Digital and mobile orders becoming more popular.
Current Status: How Many Shake Shack Drive-Thrus Are There?
Shake Shack Current Number of Drive Thrus
| Feature | Data |
|---|---|
| Drive-Thru Locations (U.S.) | 39+ and growing |
| First Drive-Thru Opened | 2021 in Minnesota |
| Future Drive-Thru Goals | 4X unit growth in 5 years |
| States With Drive-Thrus | FL, MN, MO, TX, CA, etc. |
Must Read : Does Shake Shack Have Free WiFi
Where to Find a Drive-Thru Shake Shack?
Shake Shack drive-thru locations are primarily in:
- Suburban areas
- Standalone restaurants
- Shopping center outparcels
Use their Store Locator to find nearby drive-thru locations.
How Shake Shack Drive-Thrus Work
Digital-First Design
- Dual-lane drive-thru for faster service
- Digital menu boards
- Dedicated pickup windows
- Exclusive drive-thru-only combo meals
App Integration
- Order ahead via app
- Choose drive-thru pickup
- Track your order live
Unique Features of Shake Shack Drive Thru
Premium Yet Fast
- Cook-to-order burgers, even in drive-thru
- No heat lamps or microwaves
Drive-Thru Exclusive Combos
- Special bundles only for drive-thru customers
- Faster checkout process with meal deals
Smart Real Estate Strategy
- Only building in places that allow high-volume drive-thrus
- Focus on locations with space for multiple lanes
Informative : What Is Shake Shack Know for Corporate?
Shake Shack’s Strategy Behind Drive-Thru Growth
1. Adapt to Changing Consumer Behavior
- Post-pandemic customer behavior favors speed + quality.
- Fast-casual drive-thru is the new norm.
2. Future-Proof the Brand
- Drive-thru is now essential for scaling in suburban markets.
- Shake Shack is investing in tech-first locations for long-term growth.
3. Target Non-Urban Demographics
- New target: families, commuters, and suburban shoppers.
- Focus: converting dine-in lovers to drive-thru loyalists.
What’s Next? Future Plans
- Quadruple current drive-thru count
- Enter untapped suburban and smaller metro markets
- Test AI ordering systems and automated kitchens
Pros and Cons of Shake Shack Drive-Thru
| Pros | Cons |
|---|---|
| Faster service | Not yet available everywhere |
| Special menu items | May lose dine-in charm |
| Better suburban access | Higher real estate costs |
| Digital convenience | Not ideal for city centers |
Customer Reviews : What Are People Saying?
“It’s fast, clean, and the app pickup is super smooth.”
“Finally! I can get my ShackBurger without leaving the car.”
FAQs About Shake Shack Drive-Thru
Does every Shake Shack have a drive-thru?
No, only select U.S. suburban locations currently have drive-thrus.
Is the drive-thru menu the same as in-store?
Mostly yes, but some drive-thru exclusive combo deals are available.
Can I use the Shake Shack app for drive-thru orders?
Yes! You can order via app and choose drive-thru pickup at participating locations.
Are the burgers fresh in drive-thru too?
Absolutely. Shake Shack maintains its cook-to-order freshness even in drive-thrus.
Will Shake Shack open more drive-thrus in 2025 and beyond?
Yes. The company has publicly stated plans to quadruple its drive-thru locations over the next few years.
Final Thoughts
Shake Shack’s pivot to drive-thrus is more than just a business strategy—it’s a necessary evolution. While staying true to its roots in quality and experience, Shake Shack is proving that speed and premium ingredients can go hand in hand.
If you’re a fan of Shake Shack and crave convenience, a drive-thru Shack near you might just be your next favorite spot.
